Privacy Policy

Welcome to TrustAnalyser ("we", "us", "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. This policy applies to all information collected through our website and any related services, sales, marketing, or events.

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website (such as posting reviews), or otherwise when you contact us.

Information You Provide to Us

• Account Information: When you create an account, you provide us with at least your email address, a username, and a password. You may also provide other profile information like your name and profile picture.
• Review Content: We collect the information you provide in your reviews, including your rating, title, and the description of your experience. Remember that your reviews are public.
• Business Information: If you are a business owner, we collect information you provide about your business, such as your business name, address, contact details, and other related information to create your profile.
• Communications: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

Information We Collect Automatically

• Log and Usage Data: We automatically collect log and usage data, which is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our website. This may include your IP address, browser type, operating system, referring URLs, and pages viewed.
• Location Data: We may collect location data such as information about your device's location, which can be either precise or imprecise. You can opt-out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device.

2. How Do We Use Your Information?

We use the information we collect or receive:

• To facilitate account creation and logon process.
• To post your reviews and manage your public profile.
• To operate and maintain our platform. Your information helps us ensure our services are working as intended.
• To respond to user inquiries and offer support. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
• To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
• To protect our Services. We may use your information as part of our efforts to keep our website safe and secure (for example, for fraud monitoring and prevention).

3. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

• Publicly on our Platform: Your username, reviews, and any profile information you choose to make public are visible to everyone who visits our site.
• Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We do not sell your personal data to third parties. Our business model is based on subscriptions and services offered to businesses, not on monetizing our users' data.

4. What Are Your Privacy Rights?

You have certain rights regarding your personal information. Depending on your location, these may include the right to:

• Request access and obtain a copy of your personal information.
• Request correction or deletion of your personal information.
• Restrict the processing of your personal information.

You can review or change the information in your account or terminate your account at any time by logging into your account settings and updating your account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases.

5. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.

6. Do We Make Updates to This Policy?

Yes, we will update this policy as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

7. How Can You Contact Us About This Policy?

If you have questions or comments about this policy, you may contact us through our contact page.