☰

Guidelines for Reviewers

To keep TrustAnalyser a reliable and trustworthy platform for everyone, we've established these guidelines. Please follow them to ensure your review is helpful and gets published.

What to Do

  • Write about a genuine, recent experience.

    Your review must be based on a real interaction you've had with the business within the last 12 months.

  • Be detailed and specific.

    Explain what happened and why you are giving the rating. The more details you provide, the more helpful your review is to others.

  • Be respectful and constructive.

    Even if you had a negative experience, focus on the facts and maintain a civil tone. Constructive criticism helps businesses improve.

  • Proofread your review.

    A quick check for spelling and grammar makes your review easier to read and understand.

What Not to Do

  • Don't post fake or biased reviews.

    This includes writing reviews for your own business, your employer's business, or a competitor's business. We have zero tolerance for fake reviews.

  • Don't include personal information.

    Do not include names of employees (unless they have given consent), phone numbers, email addresses, or any other personally identifiable information.

  • Don't use hateful or abusive language.

    Reviews containing hate speech, threats, harassment, or obscenities will be removed, and your account may be suspended.

  • Don't post promotional content.

    Reviews are not for advertising. Do not include promotional links, discount codes, or any other form of solicitation.

What Happens After You Write a Review?

Every review goes through our moderation process to ensure it meets our guidelines. Our automated software scans it for suspicious elements, and it may also be reviewed by our human moderation team. This helps us maintain a platform built on authentic feedback.

Learn more in our Transparency Report →